Terms and Conditions

The site www.chic-paris-bucarest.com, also called Shopping Chic, is the property of SC Shopping Chic Online SRL, registered in Campulung Jud. Arges, Str. Gruiului, nr. 82, Bl. P5, sc. A, et. 2, ap. 11, J3 / 2048 / 16.12.2016, CUI / CIF: RO34346042 and will be referred to as Shopping Chic.

Use of this site implies acceptance of the terms and conditions below. We recommend reading them carefully. Shopping Chic assumes the right to amend these stipulations without further notice. The latest version can be found by visiting this page, called “Terms and Conditions”.

Shopping Chic guarantees limited user access (on-line ordering, information) to the Chic PARIS-BUCAREST site and does not give him the right to download or partially or completely modify the site, reproduce it fully or partially, copy, sell / resell or exploit the Site in any other way, for commercial purposes or against the interests of Shopping Chic without its prior written consent.

The right to create a web – link connection to Shopping Chic is limited, non-exclusive, and revocable, and is granted as long as it does not bring any drawbacks to Shopping Chic or any of our partners only after having received our agreement in writing or by email.

1 – Definitions of terms used in the Terms and Conditions

Client – the physical person over the age of 18 years or, as the case may be, the legal entity holding an Account, performs a Purchase Order and consequently acts as Buyer as part of the Buyer – Seller Contract  – Electronic Purchase of Products which are subject to sale through the online site.

Order – electronic document through which the Customer expresses to the Seller the firm and irrevocable intention to buy the selected products.

Account –  section of the Site that includes a valid email address and password that belong to the Customer, which allows him to place the Order. The account contains personal data of the Customer. Upon the creation of the Account, the Client expressly agrees to the processing of his personal data.

Contract – Contract of Sale in electronic form concluded at a distance between the Seller and the Customer, having as object the Products shown in the Order and subsequently confirmed by e-mail by the Seller, for the Price applicable to the Products indicated on the Site and subsequently confirmed by e-mail By the Seller, paid by the Customer as specified in the Terms and Conditions.

Curier – the company specialized in goods delivery, chosen by the Seller.

Newsletter – a means of informing, regularly transmitted by the Seller by electronic means (e-mail, sms etc.) regarding the Seller’s Products and / or promotions / campaigns of a certain period, without any commitment of the Seller to the Customer.

Products – Apparel, footwear, accessories, as presented on the Site at the online store section, about which Customer has placed a command subsequently accepted by the Seller.

Site – www.chic-paris-bucarest.com also called online store.

User – Any person who visits the Site, even if he does not place an Order

Seller – Shopping Chic Online SRL registered in Mun. Campulung Jud. Arges, Str. Gruiului, nr. 82, Bl. P5, sc. A, et. 2, ap. 11, having J3 / 2048 / 16.12.2016, CUI / CIF: RO34346042 registered in the register of personal data operators under No. ……………………………………, named In Terms and Conditions Shopping Chic

2 – Shopping Chic’s copyright on the information posted on the site

The entire content of the Shopping Chic site – images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data – is the property of Shopping Chic and its suppliers and is protected by the Copyright Law Author (Law No. 8/1996) and laws on intellectual and industrial property. Use of any of the items listed above without the approval of the Shopping Chic is punishable under the laws in force. It is allowed to use the Shopping Chic site only within the limits set forth in this document.

3 – The products and services offered by Shopping Chic Online on the Chic PARIS-BUCAREST website, pricing policy

Shopping Chic reserves the right to select its customers. The products marketed through Chic PARIS-BUCAREST are new and at the moment of delivery are accompanied by the fiscal invoice, according to the legislation in force. The products and services provided are subject to the conditions of this document and within the available stock limit.

Prices are updated periodically, according to the BNR exchange rate. The prices listed include VAT (19%) and do not include delivery costs, unless expressly specified on the site.

According to Art. 1665 of the Civil Code regarding the fictive price and the derisory price:

  1. Sale is voidable when the price is established without the intention of being paid.
  2. Also, unless otherwise provided by law, the sale is cancellable when the price is so disproportionate to the value of the good, that it is obvious that the parties did not want to consent to a sale.

Despite our efforts, a small number of products may have wrong prices on the site, mistakenly set by our IT application. In this situation, Shopping Chic does not undertake to honor orders at a discounted price. If the actual price is lower than the price published on the site, and you paid the price in advance, the difference will be returned in legal terms.

Shopping Chic content (texts, product descriptions, technical features, images, symbols) is made up of collaborating with the representatives of the respective producers in our country. Shopping Chic and its partners reserve the right to modify the technical specifications of the products without prior notice.

By accessing these Terms and Conditions, the User / Client understands and agrees that it is expressly prohibited to use the Site and its content for purposes other than those expressly permitted under the Terms and Conditions.

The price shown in the completed and placed order, as subsequently confirmed by the order confirmation e-mail, is the firm price that the Customer is required to pay for the Products ordered. The price shown in the order completed, placed and confirmed will not change, no matter if after that time CHIC PARIS-BUCAREST performs certain promotional campaigns related to the same Products or changes their price.

4 – Product promotion

In order to promote the Products, Shopping Chic may send Newsletters to the User / Customer directly or through their business partners, ensuring / respecting the confidentiality of data provided by the User / Client.

Upon the creation of the Account, the User / Customer is given the opportunity to give consent or refuse to receive Newsletters. See in this regard “Privacy Policy”

The User / Customer has the right to renounce at any time the option originally expressed, including by using the existing link within a Newsletter, by sending an e-mail or by phone, using the data mentioned in the Site Contact section.

5 – Payment of products

Payment of products ordered from the Shopping Chic site can be made

– Cash at reception of the package. The payment is made to the courier’s representative upon receipt of the package containing the ordered products. It is indicated (but not necessarily) to have an exact amount of cash.

– Pay by card in advance. (Customer is given the type of card accepted)

Payment in advance can also be made through a payment order; Proof of payment must be sent to Shopping Chic at the email address hello@chic-paris-bucarest.com

In the case of advance payment, the delivery will be made only after the money has been entered into Shopping Chic account.

Products ordered must be paid in full, otherwise delivery will not be made.

Orders placed on the CHIC PARIS-BUCAREST website and paid with the card are processed by GECAD ePayment in the name of Shopping Chic.

Shopping Chic reserves the right in certain cases to request payment of the products in advance. Your card / account will only be debited after you completed and placed your order. When the card transaction is approved, the payment amount is immediately blocked on your card / account and will be debited from your account when the order confirmation is sent to you by the seller via e-mail. If, for any reason, the card transaction fails / is not executed, your order is automatically canceled and the store owner no longer has any obligation towards you. In this case, you will need to resume the order process and provide a valid payment method, of those accepted, shown in the ordering process.

In all cases where payment is made online, bank charges of any kind (eg transfer, foreign exchange, etc.) are at your responsibility and are not included in the Pricing / Delivery Fees. For information on these commissions, please contact the issuing bank of the payment service provider beforehand.

Gift cards or shopping cards are not accepted as forms of payment!

Please mind at phishing emails!

Shopping Chic will never ask you to provide bank details, card details or similar information by e-mail or telephone, or contact you by phone or send you an email indicating another bank account make payment or request payment by postal order or other traditional payment method. If you receive such a request, please contact us immediately by phone or e-mail at the numbers / address shown in the Contact section.

Information on making a payment will be requested by Shopping Chic only exceptionally as a result of a request that you have been asked for or when there is a problem with an order you have launched. When we ask you for personal information by e-mail, we will always ask you to contact us by phone before providing all these information or by mail using the contact details given in the Contact section.

If you receive a message asking you (apparently) in our name specific personal data through a link, you do not respond, do not follow the requested ones, do not click on the link and immediately delete the e-mail because it is possible a Phishing e-mail with the purpose of identity theft and / or infecting your computer with a virus / other cyber attack.

6 – Order Confirmation Procedure

Once the Order has been completed and placed, the Customer will receive an order confirmation through the e-mail address recorded at the time of registration. The confirmation will include a review of the Products, the price and payment method chosen, as well as the place, manner and delivery costs. Until Order Confirmation, Shopping Chic does not have the delivery obligation to the Customer.

Although Shopping Chic ensures that all products on the Site, marked as such, are available, there may be exceptional situations (for example, in the case of simultaneous orders, in the case of technical failures arising from the online store management, etc.) however, when a product is unavailable so that the order can not be accepted.

In the event of such a situation, the Customer will be informed by e-mail.

Whenever an order can not be accepted for any reason, the Customer will be informed, this being the sole responsibility of the owner of the online store.

7 – Products delivery

Deliveries are made anywhere in the country (Romania) through fast courier companies.

The delivery of the Products ordered on this Site will be exclusively on the territory of Romania.

Deliveries will be made through the Couriers chosen at their discretion by the Seller.

DELIVERY TAXES are those mentioned in the special section at the time of finalising and placement of the Order, as subsequently confirmed by the confirmation e-mail. By completing and placing your Order you agree to the payment of these fees together with the Product Price. The delivery charge is applied to each individual parcel.

DELIVERY TIME of products is between 24 hours and 10 working days. To see how long a product gets to you, check the delivery date on the product page. We do not deliver through the Romanian Post. Shopping Chic reserves the right to make order confirmations before honoring them by contacting our customers.

Once you have received your order confirmation by e-mail, it will be delivered by us to the Courier and will be delivered to you within an estimated time of 4-6 working days after you confirm your order. Upon delivery of the Order to the Courier, you will receive a notification by e-mail or sms at the address or phone number provided. If, for any reason whatsoever, the delivery date shown above can not be met, you will be contacted by email and informed of the actual delivery time.

For delivery, you will be contacted in advance by Curier, whom you agree to provide your contact information for this purpose. Upon receipt of the Order, you will present a valid ID and sign the AWB / receipt.

If the parcel is not delivered after two attempts, the parcel will be returned to us, and you will bear the costs and consequences of the return.


Delivery costs are:

– FREE for orders, when mentioned on the site.

– Amount specified for each order.

The delivery is via FAN Courier, the rates are valid for any locality in Romania where there is a FAN Courier center.

If the customer is not found at the address mentioned, he will be contacted by the courier company by phone.

The reception of the products represents the customer’s acceptance that the products have arrived in good condition. The invoice is the sale / purchase contract according to the Romanian legislation in force. The customer expressly agrees to sign the invoice that he / she has received the product (s) that is (are) in compliance with the order and its needs.

Shopping Chic reserves the right to delay or cancel deliveries of ordered products if they can not be honored for independent reasons that include: fires, explosions, floods, epidemics, strikes, government actions, wars, terrorism, protests, Revolts, civil disturbances or other major force impediments according to the uses of Romanian law.

The maximum amount of damage that can be paid by Shopping Chic to any customer in the case of non-delivery or inappropriate delivery is the value of the amount that Shopping Chic received from this customer.

8 – Sales closing. Transfer of ownership and risk

The sale-purchase contract is deemed to be concluded only when the Customer receives by e-mail confirmation of the Order from the Seller. The information on the Site does not constitute a pre-contract or any other commitment of Shopping Chic towards the Client.

The transfer of property and risks upon Products occurs at the time of delivery of the package subject to full payment of the Price and delivery charges.

In the event that Products are not returned in the proper state, as stated above, the Customer will bear their depreciation by duly diminishing the amount to be returned to the Customer by the Seller. Customer is responsible for any diminished value of the Products resulting from their handling otherwise than is necessary to determine their nature, characteristics, and performance.

For Returned Products, this status is checked on the return and communicated to the Customer on the spot. Regarding the status of Returned Products in the other accepted return modalities mentioned above, the examination of their condition, in order to see to what extent they are compliant, will be made by Seller within 14 (fourteen) days of receipt, Customer Being notified within this deadline by e-mail in the event of non-conformities that lead to a reduction of the amount to be repaid. The customer agrees to this procedure.

Within 14 (fourteen) days of the date of return of the Products and their accessories in the appropriate state, as specified in these Terms and Conditions, the Seller shall reimburse the Customer for their Price as received except the delivery charge paid by the Customer to Courier to Deliver Products. If the Customer chooses to keep certain Products and only partially cancel the Order, the delivery charge will not be refunded.

The refund of the price will be made in the same way as these sums have been received, except for the cash received upon delivery, which will always be refunded to the Customer by bank transfer in the account the Customer is Obliged to mention it in the form / e-mail / letter of notice of the withdrawal decision.

9 – Product warranty

Shopping Chic offers origin certificates and warranty for marketed products, which are sent with your tax invoice and ordered products, on demand. The warranty conditions are in accordance with Law 449/2003 and OG. 21/1992. When requesting the certificate, it is necessary to present the defective product in its original packaging, along with the related accessories, a copy of the fiscal invoice and the original warranty certificate, if the case. In case the products get unaccompanied by these documents, the products can be returned to the applicant / sender and his / her product will be replaced or refund.

10 – Complaints regarding Product Compliance

Products that are marketed through the online store are new, non-defective products.

The customer is required to pay attention to the colors of the Products and to take into account the fact that, due to the settings of their own computer / electronic device, certain real colors of the Deliverables may differ from what the Customer’s computer / electronic device displayed at the time of the Order. These differences will not be considered as non-conformities.

If the Products show defects found within 2 working days of delivery or within a warranty period established by law, the Customer may address a complaint sent by e-mail to the address shown in the Contact section or By registered mail with acknowledgment of receipt at the address shown in the same section and return the Products, according to the procedure outlined in the Terms and Conditions displayed. The customer may also use the “complaint” form provided on the Site, filled in online or sent by e-mail / post with acknowledgment of receipt.

If Seller finds Customer’s claim as founded, Defective Products will be replaced or, if Replacement is not possible, the Customer will be refunded with the Delivery Fee within 14 (fourteen) days of the settlement complaint.

If the claim is considered unfounded, the Customer will be returned to the Customer at its cost without any other obligation on the part of the seller.

About the settlement of the complaint and the solution adopted in accordance with the above, the Customer will be informed by e-mail at the address provided at the registration.

In the event of the Seller reimbursing the Price and delivery charges, the provisions of the Products Return section will apply accordingly to these Terms and Conditions to.

11 – RETUR policy

The customer may unilaterally terminate the Shopping Chic contract without invoking a reason, within 14 calendar days (cf. Ord. 34/2014), only in writing and may return the product (s) within the same 14-day calendar.

Thus, the products purchased from CHIC PARIS – BUCAREST site can be returned according to the law within 14 calendar days of their receipt by courier.

Before returning the product, you must notify by phone or email (hello@chic-paris-bucarest.com) the intention to return a product / products.

The consumer has the right to notify the trader in writing that he cancels the purchase without penalty and without invoking a reason, within 14 calendar days of receipt of the product or, in the case of service provision, from the conclusion of the contract.

The product will be returned in good conditions in the original bag or box, unused and not forged. Otherwise, they can be resubmitted to the customer.

Also, products with physical alterations, damage, stains, bumps, scratches, scratches, shocks, etc. are NOT accepted for return. You can return via any courier company (including the Romanian Post Office), but we recommend that you use courier services for a better return procedure. Returning products will be at the expense of the customer.

Products can be returned without invoking any reason.

The returned product must be accompanied by the copy of the invoice, warranty certificate, as applicable, and the completed return form online.

CHIC PARIS – BUCAREST will refund the products within 14 days of receipt of the return. Refunds do not include transport costs.

Refund of the returned products will be made by bank transfer to the IBAN account specified in the Return Form.

The return of products is subject to this law only for products delivered to customers by express courier.

Returns of products that by their nature, including hygiene / public health reasons, can not be returned, such as intimate underwear, swimsuits, stockings and unsealed cosmetics, are not acceptable.

If you have not managed to solve any of your problems with one of your Shopping Chic sales consultants, by phone or email, for internal conciliation, please contact Ramona Bourgeois, email ramona@chic-paris-bucarest.com

12 – User comments on Chic PARIS-BUCAREST site

Users who access the Shopping Chic site may comment on the products offered, which may be published on the site after prior approval. Shopping Chic reserves the right, but not the obligation, not to post on the site any comments with illegal, obscene, threatening, defamatory content that in some way disturb the privacy of others, violate intellectual property rights, contain viruses, texts representing mass mails or any other form of spam.

In the case of sending information other than those related to the process of buying / selling products, it is considered that the user confers to Shopping Chic and its partners the non-exclusive, unlimited, free, irrevocable and retransferable right to use, reproduce, modify, adapt , Publish, translate, and distribute it through any media means anywhere.

Shopping Chic will not be held responsible or liable for any damages caused by such comments or electronic communications, provided under the same limitation of responsibility as the rest of the content on the site, as per articles of this document.


The user warrants that he has all rights to the content he transmits by any means to be published on the site or not, so that by using this content, he will not cause harm to any other person.

For any issues related to intellectual property rights you can email us at hello@chic-paris-bucarest.com

13 – The quality of hosting services, links to other sites, operating errors

The Chic PARIS-BUCAREST site is hosted by third-party servers. Shopping Chic will not be held responsible for any errors occurring on the site for any reason whatsoever, including site changes, settings, or updates to scheduled scripts. Shopping Chic will not be held responsable for errors that occurred due to the use of certain browsers to visit the Shopping Chic site. Shopping Chic is not responsible for the content, the quality or the nature of the sites that can be accessed through links on the Shopping Chic website. For those sites, the owners of the sites in question bear the integral responsibility.

14 – Subscribe and unsubscribe to the newsletter

Subscribing and unsubscribing to the Shopping Chic newsletter is free and voluntary, and implies acceptance of the following terms of use. Messages sent are not unsolicited and you can unsubscribe at any time by following the instructions in the bottom of each email. The sent messages respect the law of Electronic Commerce regarding the commercial communication as it is stipulated by the Romanian and international legislation.

The use of the newsletter is subject to the same conditions of content liability limitation as authorizing and using the site under the terms of this document, and the privacy policy is outlined in the following section. Shopping Chic owns all rights to the content of the newsletter sent to subscribers under the same conditions as for the information published on the site, in accordance with the provisions of this document.

Shopping Chic subscribers can resubmit these commercial communications to other people on their own responsibility, and in circumstances where they have not modified the structure or content of the messages in question. Individuals who have received from the subscribers of the Shopping Chic newsletter the commercial messages are considered to have been previously informed by the subscribers about the provisions of this article. In this context, Shopping Chic can not be held responsible in any way for the actions of its subscribers.

Shopping Chic reserves the right to restrict access to any newsletter to certain subscribers if Shopping Chic has any reason to believe that the subscriber does not comply with the provisions of this document.


Access to the Site and / or the Online Store may be restricted to certain Users or Customers if the Online Store / Site Owner feels that there are reasonable grounds for believing that it is prejudiced by the activity / conduct of that User / Client or that the terms in Terms and Conditions are not respected, a fraud is cased or violates the applicable law. The User / Customer whose access to the Site or the Online Store was so restricted may be addressed to the Customer Relations Department, as described in the “Contact” section, to be informed of the reasons for the restriction.

15 – Privacy Policy

Shopping Chic guarantees the security and confidentiality of data hosted and transmitted through its computer system. This information will be used by Shopping Chic to send the user confirmation of orders, various special offers, promotions, etc. Only with the customer’s prior consent. The provision of personal data to Shopping Chic does not imply any obligation on the part of users and they may refuse to provide such data in any circumstances and may request their removal free of charge from the database. Any such request / notification in order to delete it from the database will be given, signed and sent by the person enrolled to the database via e-mail to hello@chic-paris-bucarest.com, or by post to Address: Shopping-Chic Online SRL, Str. Grigore Alexandrescu, no. 4, Campulung Muscel, Arges, 115100

Shopping Chic obliges personal data not to be broadcast to third parties except for the direct marketing operator. However, personal data may be transmitted to authorities in charge of verifying commercial transactions or other lawful authorities to perform any legitimate verification under the law if required under applicable law.

Due to the way in which the personal data stored by the Shopping Chic system is electronically transmitted, Shopping Chic can not be held responsible for any loss or copying of information by unauthorized persons using interceptor equipment or software. When users are notified, Shopping Chic will take all the necessary measures and provide you with all the necessary files for the competent bodies empowered to solve this type of crime.

The information provided to Shopping Chic is used only for the purpose for which it was entered (making orders, sending messages to the Shopping Chic staff, subscribing to the newsletter, etc.), according to the force majeure. Shopping Chic does not provide your e-mail address to third parties, does not encourage spam, and does not disclose the data provided by its clients without their explicit consent.

Chic certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, of Law no. 365/2002 on electronic commerce, as well as of Ordinance no. 130/2000 on the protection of consumers in the conclusion and execution of contracts at distance with subsequent amendments. These rights include (the list is not limitative):


  1. the right to ask Shopping Chic to confirm the processing or not of your personal data, free of charge;
  2. the right to ask Shopping Chic to rectify, update, block or delete, free of charge, those data provided whose processing does not comply with the provisions of Law no. 677/2001;
  3. the right to ask Shopping Chic to cease, free of charge, the processing of your personal data;
  4. The right to ask Shopping Chic to stop sending promotional messages.


Any such request / notification will be given, signed and sent by the person enrolled to the database via e-mail at hello@chic-paris-bucarest.com or by post at: Shopping-Chic Online SRL, Str. . Grigore Alexandrescu, no. 4, Campulung Muscel, Arges, 115100. Shopping Chic uses security measures against the loss, alteration or misuse of information under our control.

Shopping Chic can not be held responsible for errors resulting from user negligence regarding the security and confidentiality of their account and password. Shopping Chic can not be held responsible in any way for the loss or alteration of personal data stored by Shopping Chic for the purposes of this document.

Any access to the Shopping Chic’s personal information database, including any unauthorized access attempt, will be recorded in an access file.

Access files will make it possible for Shopping Chic to identify people who have accessed personal data without legitimate reason to notify competent authorities. Any attempt to access another person’s personal data, modify the content of the site, or affect the performance of the server running the Shopping Chic site will be considered an attempt to fraud the Shopping Chic site and will activate a criminal investigation against the one or those who initiated this action.

The CHIC PARIS – BUCAREST site of Shopping Chic uses cookies. By continuing to navigate, you agree to the use of cookies.

16 – Force Majeure.

Neither party shall be liable for the non-performance of its obligations under the Contract or as set out in these Terms and Conditions, if such non-performance in due and / or appropriate manner is wholly or partly due to a force majeure event or unforeseeable event. Force majeure is the external event, unpredictable, absolutely invisible and inevitable. The forcible case is an event that can not be predicted or prevented.

If, within 30 (thirty) days of the date of the occurrence, force majeure event or fortuitous case ceases, each party shall have the right to notify the other party of the termination of the Contract without any one of them being able to claim the other damages.

17 – Final provisions

Any other issue caused by the products and services presented by Shopping Chic and which is not already dealt with by any article in this document will be settled amicably within 30 working days of the date of written notice of the issues by user.

If the conflict has not been settled amicably, the jurisdiction of the Romanian courts of Shopping Chic Online SRL, the User / the Client expressing his / her agreement to this choice of competence, agreed by both parties.

By agreeing to these Terms and Conditions of Use of the Shopping Chic site, the customer fully assumes the consequences arising from the use of the site under these conditions.

If, for any reason whatsoever, any clause in these Terms and Conditions is found to be invalid, unenforceable or invalid, it will be replaced by a valid clause as close as possible to the original clause.

The invalidity / ineffectiveness of a clause / provision of these Terms and Conditions and / or the Agreement will not affect the validity / applicability of the other clauses / provisions that will continue to apply unchanged.